WHAT WE DO

YOU CAN’T DELIVER EXCEPTIONAL RESULTS WITH AVERAGE MANAGERS!

Have you promoted high-performing staff into management roles and then simply hoped they’d ‘learn on the job’? The truth is, while they excel in their technical or professional skills, most of them lack the essential leadership capabilities needed to succeed in their new role.

The magnitude of this problem is much bigger than Leadership Teams realise.  We so often talk about the impact of the CEO – you know the saying: ‘a fish rots from the head’. But the reality is, your Middle Managers are responsible for 80% of your staff – so it is actually them who will make or break your business.  Addressing their leadership gaps isn’t optional, it’s critical to your success.

WHY WORK WITH US

✓ Helped over 6,000 managers and leaders transition from good to great

✓ Trusted by leading organisations including Amazon, Cathay Pacific, Mondiale VGL, Orion Group and Blacktown City Council

✓ Every client has come back for more – 100% repeat rate

✓ Founder and CEO Diana Tapp is the author of “Unleash Your Team’s Potential”

✓ We are Australia’s #1 High-Performance Leadership & Team Consultancy 

To find out more, email us at info@worldclassteams.com.au to discuss the change you want to achieve with your people.

WORLD CLASS TEAMS LEADERSHIP FRAMEWORK – THE 5 ESSENTIAL SKILLS

  • Fire Up Your Team – Inspire your team to go the extra mile and push the boundaries of excellence.
  • Game-Changing Communicator – Have conversations in the right way. Get the outcome you need and keep people ‘on board’
  • Elevated EQ – Manage emotions, both your own and other people’s. Navigate difficult and stressful situations with dignity
  • Change Catalyst – Instigate and thrive on rapid change. Enjoy change rather than endure it. Get people ‘on board’ including the resistors.
  • WorkSMART – Prioritise and optimise your time. Be effective and efficient without burning out.
“Through working with Di we learnt the art of negotiating a true win/win solution. We ended up reducing expenditure and saving $2.6 million.”
Michael Keegan

Claims and Logistics Manager, FlexiGroup

“After working with Di, my team has much greater clarity around identifying their audience and adapting their message to suit. This has a direct impact on our ability to win pitches and on our ability to influence existing clients when making recommendations.”
Katrina Newcombe

Senior Director, Head of Division NSW, Knight Frank

“We needed our 200 leaders to successfully lead change during a significant period of growth and structural change. Embracing the change was critical to the company’s success. Di equipped our leaders with an excellent toolkit and the confidence to become change promoters. Her vibrant personality and expertise as a communicator were also key to enabling this shift.”
Joanne Ryan

HR Director, MAX Solutions

“Understanding the individual motivational drivers for my people has had an enormous impact on our safety culture. And safety has a massive impact on our business success.”
Shane Scott

Operations Manager, Metso Australia Ltd.

“Di, you bring the best out of all those people you interact with. Your creative and motivational approach ensures people think for themselves. They share real issues and examples and gain real solutions. The environment you create and your commitment to results with each person is amazing.”
Tracy Reilly

Supervisor, Cathay Pacific

“Your exuberant, engaging personality brought many out of their shells. You then gave them the right tools and techniques and enabled them to progress to manager status from being subject matter experts. Thank-you for my new genuine leaders of teams!”
Dominic Chapman

Manager Bookmaking Operations, Tabcorp

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