Call Us Today! 1300 085 248
About World Class Teams


”Your company is leaner, stronger and more agile than it has ever been. The problem is that as managers and leaders, you are constantly being asked to do more with less and are under increasing pressure to deliver results.

Working with a team, you recognise that your people are your greatest asset. But the truth is they can also be your greatest headache! Dealing with “people problems” is stressful and takes up far more valuable time and energy than it should.

You know success lies in creating a high-performance culture in your business. One with strong leadership. Where people collaborate and communicate well with each other. Where staff are highly engaged, productive, have high levels of trust and are held accountable for their actions.

You want to elicit exceptional performance from your people. We’re here to help you do just that.

Hello, I’m Diana Tapp, CEO of World Class Teams.

We are Australia’s #1 High-Performance Team consultancy, specialising in transforming the people you have into the high performing team you need to make your business fly.

As corporate trainers, we are passionate about delivering genuine change, not just training that ticks the box. We have a practical and dynamic approach to learning, turning the latest scientific research into programs that get results.

Over 6,000 people have sought our skills in creating a sustained high-performance culture in their business. We help companies just like yours with the hard skills and human skills necessary to grow and accelerate their results.

Our proprietary programs have been developed over 15 years working with some of Australia’s most prestigious and innovative companies. Clients include Cathay Pacific, Linfox, Commonwealth Bank, Merlin Entertainments, Rheem, Redkite & Salvation Army.

Want to find out more? Call us to discuss the change you want to achieve with your people
on 1300 085 248 or email

UNleash your team’s Potential

Download your FREE chapter of Diana Tapp’s new book Unleash Your Team’s Potential. Instantly download Chapter One: “The Secret to Building Your Own High Performance Team”.

“Through working with Di we learnt the art of negotiating a true win/win solution. We ended up reducing expenditure and saving $2.6 million.”
Michael Keegan

Claims and Logistics Manager, FlexiGroup

“After working with Di, my team has much greater clarity around identifying their audience and adapting their message to suit. This has a direct impact on our ability to win pitches and on our ability to influence existing clients when making recommendations.”
Katrina Newcombe

Senior Director, Head of Division NSW, Knight Frank

“We needed our 200 leaders to successfully lead change during a significant period of growth and structural change. Embracing the change was critical to the company’s success. Di equipped our leaders with an excellent toolkit and the confidence to become change promoters. Her vibrant personality and expertise as a communicator were also key to enabling this shift.”
Joanne Ryan

HR Director, MAX Solutions

“Understanding the individual motivational drivers for my people has had an enormous impact on our safety culture. And safety has a massive impact on our business success.”
Shane Scott

Operations Manager, Metso Australia Ltd.

“Di, you bring the best out of all those people you interact with. Your creative and motivational approach ensures people think for themselves. They share real issues and examples and gain real solutions. The environment you create and your commitment to results with each person is amazing.”
Tracy Reilly

Supervisor, Cathay Pacific

“Your exuberant, engaging personality brought many out of their shells. You then gave them the right tools and techniques and enabled them to progress to manager status from being subject matter experts. Thank-you for my new genuine leaders of teams!”
Dominic Chapman

Manager Bookmaking Operations, Tabcorp

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