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[VIDEO] Say It Before It’s Too Late

[VIDEO] Say It Before It’s Too Late

Don't wait to say the things you want to say to the person you love. Don't lose that chance. Don't leave it too late. This final lesson in my series on leadership and life is perhaps the most important lesson of all. It takes real courage to say the things you want to...

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[VIDEO] WHO is Your Brand?

[VIDEO] WHO is Your Brand?

It's not "WHAT is your brand". It's "WHO is your brand"? Your brand isn't what you decide it to be. It's what your customers decide. Your brand is what they see and feel when they interact with you, particularly your customer-facing staff. Watch my fifth lesson on...

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