Every person in Australia has been affected and impacted by the horrendous fires that have ripped through homes, properties and entire towns and communities since September. Much has been said about these fires, but 4 key lessons stand out for me already.
Many companies insist that you have regular 1-1 meetings with your staff. These frequent conversations are supposed to increase engagement and performance but as most of us know, they are usually ‘catch-ups’ that are a complete waste of everyone’s time
A complex, lengthy and time-consuming Performance Review system does not drive performance. Performance is driven by addressing these 3 key drivers and by ensuring that your managers have the skills and the commitment to have short, targeted, frequent conversations with their team members
"But how do you know if the training has worked?" The implication of this question is that training is all a bit intangible, isn’t it? At a recent function, I had a very interesting conversation with the CEO of a medium-sized IT company. He clearly cared about the...
Every organisation has a culture. The question is what sort of culture does your organisation have? And does it match the culture you want? How do you shape these virtually invisible behaviours?
Communication is simple, conceptually. It is the practice that can be challenging, especially when we are pressured for time, or must communicate with a ‘difficult’ person. In recent years, in our drive for efficiency in all aspects of business including communication, we have neglected effectiveness. This has led to frustration, missed deadlines, rework, tedious meetings ….