by Diana Tapp | Jun 15, 2020 | blog
There is so much pressure people on right now, particularly with COVID-19. As a result, our emotions can take over, and we find ourselves saying things ‘in the moment’ that don’t always come out right. Unfortunately, there is no rewind button and no...
by Diana Tapp | Apr 8, 2019 | blog
In almost every scenario in business and in life getting 95% right is brilliant. There are two situations, however, where 95% isn’t good enough. One of them makes sense. It’s those critical life moments where people in emergency services have to get it completely...