Mastering The Art of Critical Conversations
People tend to be great at the easy 80% of their conversations. These are the conversations where you deliver ‘good news’ to your team, your manager or your customers or where you are responding to positive feedback. Most of us, however, are NOT great at...
Unlocking the Secret to Successful Performance Reviews
Much has been written about Performance Reviews in the last few years. Most of it has been negative. These systems were introduced by forward-thinking companies in the 1980s. They were designed to measure people’s performance against criteria rather than their...
Performance Reviews are Dead. Here’s What To Do Instead.
It’s performance review season, and you know the drill. Fill in those long, tedious performance documents, drag each of your direct reports into a conference room for a one-on-one, hand them the performance document, and then start the same, tired conversation....Download Free Guide “7 Steps to Becoming World Class"
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