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Emotional Intelligence: Can it Really Be Learned?

Emotional Intelligence: Can it Really Be Learned?

Some people are born with a naturally high Emotional Intelligence (EQ), and some have a naturally high IQ.  While you cannot improve a person’s IQ, fortunately, you can learn the skills to improve your EQ.  Research has shown that Emotional Intelligence is the...
The Power of Social Sensitivity. What’s That?

The Power of Social Sensitivity. What’s That?

When Google spent five years and millions of dollars to find out how to build the perfect team their research findings were ground-breaking. They discovered that getting the ‘right people on the bus’ wasn’t the deciding factor for business success after all. In fact,...
Honest Feedback: The Best Gift Leaders Can Get

Honest Feedback: The Best Gift Leaders Can Get

Great leaders are great learners. They would learn so much from honest feedback from their staff – if only staff would give it!  Getting and learning from feedback isn’t always easy, but it’s necessary if you want to be the best leader. Most staff...