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The Hidden Value of Observations, as Well as Metrics

The Hidden Value of Observations, as Well as Metrics

by | Jan 30, 2020 | blog

We need to value our observations as much as the metrics on the dashboard. As the Banking Royal Commission highlighted so intensely, it is not just the results, the ‘what’, that matters. It is also the ‘how’, how you gain the results. The ‘how’ has a very big impact...