by Diana Tapp | Oct 12, 2020 | blog
Are you feeling annoyed and frustrated because you keep getting interrupted? You need to finish that monthly report, finalise that quote, or follow up with that customer but as soon as you get set up and focused, the interruptions start. Sometimes it feels as if the...
by Diana Tapp | Aug 24, 2020 | blog
‘The single biggest problem in communication is the illusion that it has taken place.’ George Bernard Shaw Communication is simple, conceptually. It is the practice that can be challenging, especially when we are pressured for time. In recent years, in our drive for...
by Diana Tapp | Aug 12, 2019 | blog
Driving performance is not about the annual Performance Review. In fact, companies like Microsoft, Adobe and Accenture are choosing to abandon traditional performance management methods. Adobe calculated that the annual performance reviews required 80,000 hours of...
by Diana Tapp | Aug 5, 2019 | blog
Do you know the difference it would make to your bottom line if your team’s performance improved by just 10%? Research by Drs. Zenger and Folkman aimed to quantify that impact. They found that for companies in which labour costs represent about 50% of their total...