The Hidden Value of Observations, as Well as Metrics
We need to value our observations as much as the metrics on the dashboard. As the Banking Royal Commission highlighted so intensely, it is not just the results, the ‘what’, that matters. It is also the ‘how’, how you gain the results. The ‘how’ has a very big impact...
But How Do You Know if the Training Has Worked?
“But how do you know if the training has worked?” The implication of this question is that training is all a bit intangible, isn’t it? At a recent function, I had a very interesting conversation with the CEO of a medium-sized IT company. He clearly cared...
Unlock the Power of “How Can We?”
Imagine you are crossing a raging river with your team. The second section of the bridge collapses and you are stuck on a rock in the middle of the swirling, freezing water. Do you look behind and analyse why you are crossing the river? Or ask why you didn’t...Download Free Guide “7 Steps to Becoming World Class"
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