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But How Do You Know if the Training Has Worked?

But How Do You Know if the Training Has Worked?

“But how do you know if the training has worked?” The implication of this question is that training is all a bit intangible, isn’t it? At a recent function, I had a very interesting conversation with the CEO of a medium-sized IT company. He clearly cared...
Unlock the Power of “How Can We?”

Unlock the Power of “How Can We?”

Imagine you are crossing a raging river with your team. The second section of the bridge collapses and you are stuck on a rock in the middle of the swirling, freezing water.  Do you look behind and analyse why you are crossing the river? Or ask why you didn’t...
Emotional Intelligence: Can it Really Be Learned?

Emotional Intelligence: Can it Really Be Learned?

Some people are born with a naturally high Emotional Intelligence (EQ), and some have a naturally high IQ.  While you cannot improve a person’s IQ, fortunately you can learn the skills to improve your EQ.  Research has shown that Emotional Intelligence is the...