by Diana Tapp | Apr 29, 2022 | blog
Telling would be much quicker and easier but it just doesn’t work anymore! Very few people, from Gen Y to the Baby Boomers, like to simply be told what to do. They expect to know WHY they are being asked to do a particular task or to be included in making the...
by Diana Tapp | May 12, 2021 | blog
Do you want to become a better leader in just 15 minutes a week? It’s often said that people join companies, but leave managers. And they leave managers who they think take them for granted, who don’t seem to genuinely care about them and treat them as a...
by Diana Tapp | Oct 18, 2019 | blog
When we are talking with managers and business leaders, they regularly express their immense frustration with people not being accountable. We operate in a highly competitive business environment where leaders are expected to achieve more, in less time, with fewer...
by Diana Tapp | Aug 26, 2019 | blog
Who are the five most valuable people in your business? What would happen to your business if just one of them left? In any business, people are your greatest asset. Yet, we tend to take more care of our capital assets. We insure them adequately, we maintain them...
by Diana Tapp | Aug 19, 2019 | blog
We know that conflict causes high levels of emotion – anger, frustration, fear. And in these emotional states we waste time, we don’t do our best work. In a study on workplace conflict, commissioned by the publisher of the Myers-Brigg Assessment, the findings...