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Who is The Problem? The Staff Member or the Boss?

Who is The Problem? The Staff Member or the Boss?

So often leaders and managers complain about the problems they are having with their staff. They talk about their lack of commitment, initiative, urgency and resilience. But data published by DDI shows that 57% of employees quit because of their boss’s lack of skills...
[VIDEO] How Do You Become World Class?

[VIDEO] How Do You Become World Class?

How do you become world class? Rather than measuring your business against the benchmark, what if you become the benchmark in your industry? Businesses consist of two major parts; your processes and your people. Over the last 20 years, companies have focused on...
The Startling Impact of the Dreaded Performance Review

The Startling Impact of the Dreaded Performance Review

Driving performance is NOT about the annual Performance Review. In fact, companies like Microsoft, Adobe and Accenture are choosing to abandon traditional performance management methods. Adobe calculated that the annual performance reviews required 80,000 hours of...
How to Effectively Deal with Conflict at Work

How to Effectively Deal with Conflict at Work

We know that conflict causes high levels of emotion – anger, frustration, fear. And in these emotional states we waste time, we don’t do our best work. In a study on workplace conflict, commissioned by the publisher of the Myers-Brigg Assessment, the findings...
How to Use Teams to DOUBLE Employee Engagement

How to Use Teams to DOUBLE Employee Engagement

In my post, ‘STOP! It’s Time to Revolutionise Employee Engagement’ you had the opportunity to gauge your own level of engagement by rating yourself on the eight statements Marcus Buckingham and his team used in their global study of engagement. Did you find yourself...