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But How Do You Know if the Training Has Worked?

But How Do You Know if the Training Has Worked?

“But how do you know if the training has worked?” The implication of this question is that training is all a bit intangible, isn’t it? At a recent function, I had a very interesting conversation with the CEO of a medium-sized IT company. He clearly cared...
How Do Your People Behave When No One is Looking?

How Do Your People Behave When No One is Looking?

The Banking Royal Commission highlighted that culture is an absolute imperative rather than a ‘nice to have’. In fact, every organisation has a culture. The question is what sort of culture does your organisation have? And does it match the culture you want?  ...
Why Poor Communication is Hurting Your Business

Why Poor Communication is Hurting Your Business

‘The single biggest problem in communication is the illusion that it has taken place.’ George Bernard Shaw Communication is simple, conceptually. It is the practice that can be challenging, especially when we are pressured for time, or must communicate with a...
Do You Really Trust Your Manager?

Do You Really Trust Your Manager?

In my post “What Separates The Best Teams From the Rest”,  I shared the results of the extensive research by Marcus Buckingham and his team at the ADP Research Institute. They discovered that the biggest factor in driving a high level of engagement was...
Why Won’t People Just Do Their Jobs?

Why Won’t People Just Do Their Jobs?

When we are talking with managers and business leaders, they regularly express their immense frustration with people not being accountable. We operate in a highly competitive business environment where leaders are expected to achieve more, in less time, with fewer...