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[VIDEO] The Best Leaders Have Exceptional Emotional Intelligence

by Diana Tapp | Apr 21, 2021 | blog | 0 Comments

EQ is the most challenging skill for leaders today. It’s easy when things are going well, but not in difficult moments when you’re under pressure and feeling frustrated.

[VIDEO] Say It Before It’s Too Late

by Diana Tapp | Mar 30, 2021 | blog | 0 Comments

Don't wait to say the things you want to say to the person you love. Don't lose that chance. Don't leave it too late. This final lesson in my series on leadership and life is perhaps the most important lesson of all. It takes real courage to say the things you want to...

[VIDEO] WHO is Your Brand?

by Diana Tapp | Mar 24, 2021 | blog | 0 Comments

It's not "WHAT is your brand". It's "WHO is your brand"? Your brand isn't what you decide it to be. It's what your customers decide. Your brand is what they see and feel when they interact with you, particularly your customer-facing staff. Watch my fifth lesson on...

[VIDEO] You Can Be TOO Strong as a Leader

by Diana Tapp | Mar 16, 2021 | blog | 0 Comments

We know that during COVID, it's been important for leaders to step up. To show their team decisiveness, certainty and importantly, empathy. But in your workplace, has anyone shown you empathy? And if not, why not? Watch my fourth lesson on leadership and life in the...

[VIDEO] You Can NOT Have it All

by Diana Tapp | Mar 9, 2021 | blog | 0 Comments

The truth is you can NOT have it all. I know that's really obvious, but it's amazing how good we are at saying "you can't have it all", and then acting as if we can. I’m sharing 6 valuable lessons about leadership and life with you over the coming weeks. Watch my...