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Mastering The Art of Critical Conversations

Mastering The Art of Critical Conversations

Are people avoiding having critical conversations? Are you putting up with behaviours you shouldn’t? What is the cost of not having those conversations? Is it worth the impact on the rest of your business? And if it not, what are you going to do about it?

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Unlock the Power of “How Can We?”

Unlock the Power of “How Can We?”

The BEST question to ask your team is “how can we?”. It sets the expectation that you WILL overcome obstacles and find a way, even if it is difficult. It allows you to retain a forward focus, rather than let those obstacles prevent you from trying in the first place.

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Emotional Intelligence: Can it Really Be Learned?

Emotional Intelligence: Can it Really Be Learned?

Some people are born with a naturally high Emotional Intelligence (EQ), and some have a naturally high IQ.  While you cannot improve a person’s IQ, fortunately you can learn the skills to improve your EQ.  Research has shown that Emotional Intelligence is the...

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