by Diana Tapp | Jan 7, 2019 | blog
Some people are born with a naturally high Emotional Intelligence (EQ), and some have a naturally high IQ. While you cannot improve a person’s IQ, fortunately you can learn the skills to improve your EQ. Research has shown that Emotional Intelligence is the...
by Diana Tapp | Nov 30, 2018 | blog
“It almost doesn’t matter WHAT you know. It’s what you can DO with whatever you know or can acquire and actually accomplish that’s important” ANDY GROVE – Former Intel CEO We can measure and monitor so much in business now. But how much of it REALLY makes a...
by Diana Tapp | Nov 22, 2018 | blog
Much has been written about Performance Reviews in the last few years. Most of it has been negative. These systems were introduced by forward-thinking companies in the 1980s. They were designed to measure people’s performance against criteria rather than their...
by Diana Tapp | Nov 19, 2018 | blog
It’s performance review season, and you know the drill. Fill in those long, tedious performance documents, drag each of your direct reports into a conference room for a one-on-one, hand them the performance document, and then start the same, tired conversation....
by worldclass | Nov 6, 2018 | blog
Gallup research reveals that only 13% of employees in Australian businesses are engaged. This statistic is no doubt even worse in reality! People have a tendency to say that they are ‘somewhat engaged’ when they in fact have NO real desire to be at work at all....
by Diana Tapp | Aug 6, 2018 | blog
‘The illiterate of the 21stcentury will not be those who cannot read and write, but those who cannot learn, unlearn and relearn.’ Alvin Toffler One of the challenges to improving your Emotional Intelligence (EQ) is that you need to unlearn some habits and beliefs that...
