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Why Poor Communication is Hurting Your Business

Why Poor Communication is Hurting Your Business

‘The single biggest problem in communication is the illusion that it has taken place.’ George Bernard Shaw Communication is simple, conceptually. It is the practice that can be challenging, especially when we are pressured for time, or must communicate with a...
Do You Really Trust Your Manager?

Do You Really Trust Your Manager?

In my post “What Separates The Best Teams From the Rest”,  I shared the results of the extensive research by Marcus Buckingham and his team at the ADP Research Institute. They discovered that the biggest factor in driving a high level of engagement was...
Why Won’t People Just Do Their Jobs?

Why Won’t People Just Do Their Jobs?

When we are talking with managers and business leaders, they regularly express their immense frustration with people not being accountable. We operate in a highly competitive business environment where leaders are expected to achieve more, in less time, with fewer...
Why You Need to Stop Asking People for Feedback

Why You Need to Stop Asking People for Feedback

Advice and feedback are synonyms, yet asking for each tends to give quite different outcomes. According to the latest research by Harvard Business School, if you really want honest feedback that is specific and helps you to genuinely improve you are much better off...
The Unexpected Reason Why Helicopters are Good For Business

The Unexpected Reason Why Helicopters are Good For Business

Do you have ‘excellent problem solver’ listed as a key skill on your resume? We admire people with excellent problem-solving skills, and rightly so. They have the ability to get to the root cause and to determine the best solution and implement it. Problem Solvers are...