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Emotional Intelligence: Can it Really Be Learned?

Emotional Intelligence: Can it Really Be Learned?

Some people are born with a naturally high Emotional Intelligence (EQ), and some have a naturally high IQ.  While you cannot improve a person’s IQ, fortunately you can learn the skills to improve your EQ.  Research has shown that Emotional Intelligence is the...
Measure What Matters: Then Actually DO Something About It!

Measure What Matters: Then Actually DO Something About It!

“It almost doesn’t matter WHAT you know. It’s what you can DO with whatever you know or can acquire and actually accomplish that’s important”  ANDY GROVE – Former Intel CEO We can measure and monitor so much in business now.  But how much of it REALLY makes a...
Unlocking the Secret to Successful Performance Reviews

Unlocking the Secret to Successful Performance Reviews

Much has been written about Performance Reviews in the last few years. Most of it has been negative.   These systems were introduced by forward-thinking companies in the 1980s. They were designed to measure people’s performance against criteria rather than their...
Performance Reviews are Dead. Here’s What To Do Instead.

Performance Reviews are Dead. Here’s What To Do Instead.

It’s performance review season, and you know the drill.   Fill in those long, tedious performance documents, drag each of your direct reports into a conference room for a one-on-one, hand them the performance document, and then start the same, tired conversation....
Learn Emotional Intelligence by Unlearning Old Habits

Learn Emotional Intelligence by Unlearning Old Habits

‘The illiterate of the 21stcentury will not be those who cannot read and write, but those who cannot learn, unlearn and relearn.’ Alvin Toffler One of the challenges to improving your Emotional Intelligence (EQ) is that you need to unlearn some habits and beliefs that...