by worldclass | Nov 5, 2019 | blog
No matter what job you do, it will look different in the next 10 years thanks to advances in technology such as artificial intelligence and automation. The latest predictions are that automation will affect the jobs of 6.5 million Australians. The question we should...
by Diana Tapp | Oct 28, 2019 | blog
In my post “What Separates The Best Teams From the Rest”, I shared the results of the extensive research by Marcus Buckingham and his team at the ADP Research Institute. They discovered that the biggest factor in driving a high level of engagement was...
by Diana Tapp | Oct 18, 2019 | blog
When we are talking with managers and business leaders, they regularly express their immense frustration with people not being accountable. We operate in a highly competitive business environment where leaders are expected to achieve more, in less time, with fewer...
by Diana Tapp | Oct 10, 2019 | blog
Advice and feedback are synonyms, yet asking for each tends to give quite different outcomes. According to the latest research by Harvard Business School, if you really want honest feedback that is specific and helps you to genuinely improve you are much better off...
by Diana Tapp | Sep 23, 2019 | blog
We know that the level of engagement of your staff makes a significant difference to your company’s bottom line. Engaged staff take genuine pride in their work, they consistently deliver work of excellent quality. They complete tasks and projects quickly and without...
by Diana Tapp | Sep 18, 2019 | blog
83% of workers today say that they do most of their work as a team. As Marcus Buckingham and his research team at ADP Research Institute found this turns out to be a very good thing, not only because in a team people can work to their strengths and utilise other...