Efficiency & Effectiveness: Which is More Important?

Efficiency & Effectiveness: Which is More Important?

You know your industry is highly competitive. You know you are judged on your results. You know it’s critical to be highly productive. The problem is that this drive for efficiency often comes at the expense of being truly effective as a leader. As a leader,...
What BAD Bosses Can Teach You About Good Leadership

What BAD Bosses Can Teach You About Good Leadership

In almost every scenario in business and in life getting 95% right is brilliant. There are two situations, however, where 95% isn’t good enough. One of them makes sense. It’s those critical life moments where people in emergency services have to get it completely...
Why Employees Quit: The  Unexpected Truth

Why Employees Quit: The Unexpected Truth

The biggest reason people give for leaving a company is their boss. The uncomfortable truth is that people don’t leave their jobs, they leave their bosses! On the flip side, it is also true that people will stay with a fantastic manager, even if the work is...
8 Things Great GOOGLE Managers Do Differently

8 Things Great GOOGLE Managers Do Differently

Research shows that WHO your Manager is has a much greater impact on an employee’s performance than ANY other factor. Google’s HR Director, Lazlo Bock observed ‘Our best managers have teams that perform better, are retained better, are happier – in fact, they do...