by Diana Tapp | Jul 30, 2018 | blog
Emotional Intelligence is the strongest predictor of performance, explaining a full 58% of success in all types of jobs. “EQ is your ability to recognise and understand emotions in yourself and others, and your ability to use this awareness to manage your...
by Diana Tapp | Jun 25, 2018 | blog
Leaders often ask me for advice about what to do with their ‘problem employees’. They know they spend an enormous amount of time and energy trying to motivate and upskill these people. It is natural to focus on them, after all they have the greatest room for...
by Diana Tapp | May 16, 2018 | blog
When an old person dies, a library burns.” – Amadou Hampaté Ba This is a great African saying that means when knowledge carriers die, the information dies with them. When employees leave books burn, the longer they are with the organisation, the greater...
by Diana Tapp | May 9, 2018 | blog
There are two major stumbling blocks to effective communication. The first stumbling block is in the ‘art’ of communication: Because we have been communicating since we were about 18 months old we believe it must be simple and that we must be very good at it by now....
by Diana Tapp | May 16, 2017 | blog
So, it’s official: Performance Management is broken. With industry leaders like Adobe, Microsoft, Motorola and Accenture all abandoning the traditional system complete with the crutch of the dreaded annual appraisal, and 70% of corporate employers either currently...