Honest Feedback: The Best Gift Leaders Can Get
Great leaders are great learners. They would learn so much from honest feedback from their staff – if only staff would give it! Getting and learning from feedback isn’t always easy, but it’s necessary if you want to be the best leader. Most staff...
The Surprising Reason Why Meetings Go Wrong, and How to Fix Them
Recent HBR research (“Why Your Meetings Stink”, Feb 2019) reveals that leaders spend 23 hours in meetings EVERY week, but that 8 of these hours are actually unproductive. Perhaps even more disconcerting for leaders is that while they believe the...
Mastering The Art of Critical Conversations
People tend to be great at the easy 80% of their conversations. These are the conversations where you deliver ‘good news’ to your team, your manager or your customers or where you are responding to positive feedback. Most of us, however, are NOT great at...
Unlock the Power of “How Can We?”
Imagine you are crossing a raging river with your team. The second section of the bridge collapses and you are stuck on a rock in the middle of the swirling, freezing water. Do you look behind and analyse why you are crossing the river? Or ask why you didn’t...
Measure What Matters: Then Actually DO Something About It!
“It almost doesn’t matter WHAT you know. It’s what you can DO with whatever you know or can acquire and actually accomplish that’s important” ANDY GROVE – Former Intel CEO We can measure and monitor so much in business now. But how much of it REALLY makes a...WANT TO BECOME A WORLD CLASS LEADER?
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