What is the Importance of Trust in Business?
‘In a high-trust relationship, you can say the wrong thing, and people will still get your meaning. In a low-trust relationship, you can be very measured, even precise, and they’ll still misinterpret you.’ Stephen Covey, The SPEED of Trust: The One Thing that Changes...
Why Soft Skills Are The Most Critical Skills For Your Success
It seems logical that the best engineer will be the best engineering manager, that the best salesperson will become the best sales manager. But in fact, a big problem often arises when you promote your best ‘doer’. Doing is not at all like managing. Doing requires the...
What BAD Bosses Can Teach You About Good Leadership
In almost every scenario in business and in life getting 95% right is brilliant. There are two situations, however, where 95% isn’t good enough. One of them makes sense. It’s those critical life moments where people in emergency services have to get it completely...
Why Employees Quit: The Unexpected Truth
The biggest reason people give for leaving a company is their boss. The uncomfortable truth is that people don’t leave their jobs, they leave their bosses! On the flip side, it is also true that people will stay with a fantastic manager, even if the work is...
8 Things Great GOOGLE Managers Do Differently
Research shows that WHO your Manager is has a much greater impact on an employee’s performance than ANY other factor. Google’s HR Director, Lazlo Bock observed ‘Our best managers have teams that perform better, are retained better, are happier – in fact, they do...WANT TO BECOME A WORLD CLASS LEADER?
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