by Diana Tapp | Jun 25, 2018 | blog
Leaders often ask me for advice about what to do with their ‘problem employees’. They know they spend an enormous amount of time and energy trying to motivate and upskill these people. It is natural to focus on them, after all they have the greatest room for...
by Diana Tapp | May 16, 2018 | blog
When an old person dies, a library burns.” – Amadou Hampaté Ba This is a great African saying that means when knowledge carriers die, the information dies with them. When employees leave books burn, the longer they are with the organisation, the greater...
by Diana Tapp | May 9, 2018 | blog
There are two major stumbling blocks to effective communication. The first stumbling block is in the ‘art’ of communication: Because we have been communicating since we were about 18 months old we believe it must be simple and that we must be very good at it by now....
by Diana Tapp | May 16, 2017 | blog
So, it’s official: Performance Management is broken. With industry leaders like Adobe, Microsoft, Motorola and Accenture all abandoning the traditional system complete with the crutch of the dreaded annual appraisal, and 70% of corporate employers either currently...
by Diana Tapp | May 8, 2017 | blog
It is not without good reason that companies like Microsoft, Adobe, Motorola and Accenture are choosing to abandon traditional performance management methods. Managers have traditionally relied on the crutch of the traditional performance management system with its...
by Diana Tapp | Jul 2, 2016 | blog
How many questions do you ask in a day? According to the Harvard Business Review article “Relearning the Art of Asking Questions” (Tom Pohlmann & Neethi Thomas, March 2015), the research indicates that children spend 70-80% of their conversation time...